Effective Date: 18 June 2025
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY CREATING AN ACCOUNT, USING THE WEBSITE, OR ACCESSING OR USING ANY OF OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS.
These Terms and Conditions ("Terms") govern your use of the AXIS AI system, the Professional Services, and the website BeanSecure.net (the “Website”). The Website and Services are provided by Willow & Bean Co. Ltd, a company registered in England and Wales under company number 16128200, with its registered office at Bartle House, 9 Oxford Court, Manchester, M2 3WQ. Willow & Bean Co. Ltd operates under the trading name **"BeanSecure.net"**. Throughout these Terms, any reference to "We", "Us", "Our", or "BeanSecure.net" refers to the legal entity, Willow & Bean Co. Ltd.
2.1. These Terms form a legally binding agreement between You and Willow & Bean Co. Ltd. By accessing the Website or using any of the Services, you confirm that you have read, understood, and agree to be bound by these Terms.
2.2. Structure of these Terms:
3.1. To access most Services, you must create an account. You warrant that all information you provide during registration is accurate, complete, and current.
3.2. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You must notify Us immediately of any unauthorised use of your account.
4.1. We are committed to protecting your privacy. For the purpose of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the Data Controller is Willow & Bean Co. Ltd. Our collection and use of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
4.2. Confidentiality and Use of Data Submitted to the Services: We treat all information, queries, and data that You submit to the AXIS System or provide during the course of Professional Services as strictly confidential. We will not use any of your confidential data to train our artificial intelligence models or for any purpose other than providing the Services directly to you, unless we have obtained your explicit, prior written consent. All data is processed in accordance with the security and confidentiality obligations set out in our Privacy Policy.
5.1. All Intellectual Property Rights in and to the AXIS System, the Website, and the methodologies used to provide the Professional Services are and shall remain the exclusive property of Willow & Bean Co. Ltd.
5.2. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services and Content for your own internal business or personal purposes (as applicable), subject to the terms of your Subscription and these Terms.
5.3. You shall not (and shall not permit any third party to) copy, modify, distribute, sell, lease, sublicense, reverse-engineer, or attempt to extract the source code of the AXIS System or any part of the Services.
6.1. AXIS IS AN AI-POWERED INFORMATION TOOL, NOT A LAW FIRM OR A SUBSTITUTE FOR A QUALIFIED SOLICITOR.
6.2. The Content generated by AXIS is provided for informational and guidance purposes only. It is based on the legal frameworks programmed into it but is not tailored to your specific factual circumstances and does not constitute legal advice.
6.3. Your use of the AXIS System does not create a solicitor-client relationship, nor is it protected by solicitor-client privilege.
6.4. You must not rely on Content from AXIS as a substitute for obtaining legal advice from a qualified, insured, and regulated legal professional. You are solely responsible for any actions you take or refrain from taking based on the Content from AXIS.
6.5. User's Final Decision & Right to Human Review: The AXIS System is an assistive tool designed to support your own decision-making, not to replace it. The output of the system does not represent a final decision. As a user, you retain the right to have any output reviewed by one of our consultants (subject to the terms of our Professional Services) or your own independent legal advisor before taking any action.
7.1. THE AXIS SYSTEM AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
7.2. To the maximum extent permitted by law, We expressly disclaim all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement. We do not warrant that the Content will be error-free, complete, or current, or that the system's operation will be uninterrupted.
8.1. Your use of the AXIS system, including any free chat demonstrations, is subject to a Fair Use Policy. We reserve the right to impose usage limits (such as a maximum number of queries per day or month) to ensure service quality, prevent abuse, and manage costs. Such limits will be communicated on our Website or directly to you. We may suspend or terminate access for any User found to be in breach of this policy.
9.1. To the maximum extent permitted by applicable law, We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of or reliance on the AXIS System or its Content, even if we have been advised of the possibility of such damages.
9.2. Our total aggregate liability to you for any and all claims arising out of or in connection with the use of the AXIS System (as distinct from the Professional Services) shall, under all circumstances, be limited to a total sum of one hundred pounds sterling (£100.00).
9.3. You agree to indemnify, defend, and hold harmless Willow & Bean Co. Ltd, its directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your reliance on Content from the AXIS System or your breach of these Terms.
10.1. This Section governs the provision of Professional Services as defined in Clause 1, which are subscribed to by Business Users.
10.2. The specific scope, deliverables, and Fees for the Professional Services will be as described in the subscription tier selected by the Business User on our Website at the time of purchase.
11.1. Business Users agree to pay the Fees for their chosen Subscription plan, as set out on the Website. Fees are payable in advance on a monthly or annual basis.
11.2. Subscriptions will automatically renew at the end of each billing cycle unless cancelled by the Business User in accordance with the cancellation policy set out on the Website.
11.3. All Fees are exclusive of VAT, which will be added where applicable.
11.4. We reserve the right to suspend or terminate access to all Services, including AXIS, for failure to pay Fees on the due date.
12.1. You warrant that you are a business entity (including a sole trader) and are using the Services for legitimate business and professional purposes, not as a consumer.
12.2. You agree to provide us with all necessary information and cooperation required for us to deliver the Professional Services effectively. You warrant that all information you provide is accurate and complete.
13.1. Nothing in these Terms shall limit or exclude our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any matter in respect of which it would be unlawful to exclude or restrict liability.
13.2. Subject to Clause 13.1, we shall not be liable for any loss of profits, loss of business, depletion of goodwill, or any special, indirect or consequential loss or damage.
13.3. Our total aggregate liability to a Business User arising under or in connection with the provision of Professional Services, whether in contract, tort (including negligence), or otherwise, shall be limited to 125% of the total Fees paid by that Business User in the twelve (12) months immediately preceding the event giving rise to the claim.
14.1. This Section governs the use of the 'Individual Assist' tool, which is a free service provided to individual consumers for personal, non-commercial use only.
14.2. We will provide this service with reasonable care and skill, in accordance with your statutory rights under the Consumer Rights Act 2015.
14.3. The 'Individual Assist' tool is an automated guidance tool designed to help you draft a Subject Access Request (SAR). We do not review the information you input or the final document you generate. The tool provides a template and does not guarantee the success, completeness, or outcome of any request you send.
14.4. The disclaimers in Section B, including the "No Legal Advice" notice, apply equally to the use of this tool. You are responsible for ensuring the final request is accurate and appropriate for your needs.
14.5. Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be lawfully excluded. As this is a free service, we shall not be liable for any financial loss or damage, provided we have acted with reasonable care and skill.
15.1. These Terms will commence when you first use any of our Services and will remain in effect until terminated.
15.2. Business Users may terminate their Subscription in accordance with the cancellation policy on our Website.
15.3. We may terminate or suspend your access to all or part of the Services immediately, without prior notice, for any material breach of these Terms, including non-payment of Fees.
16.1. We reserve the right to amend these Terms from time to time. We will provide you with at least thirty (30) days' notice of any material changes by sending an email to the address associated with your account or by posting a notice on our Website. Your continued use of the Services after the effective date of the amendments will constitute your acceptance of the revised Terms.
17.1. These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
17.2. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
18.1. Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Willow & Bean Co. Ltd.
18.2. Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
18.3. No Waiver: Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
18.4. Contact: For any questions about these Terms, please contact us at [email protected].